FAQs

Q?

Who is TALA Professional Services?

A.

TALA Professional Services is an international technology and business management consulting firm, that innovates, implements and manages successful design, consulting, management projects that drive business solutions and measurable outcomes to clients. TALA Professional Services’ single focus is to serve clients and help them solve their toughest problems. We work in six key business areas — consulting, project management, planning, managed services, orchestration and consortium management — but our real strength comes from combining the talents of those groups to address clients’ needs.  Clients consistently tell us that our talent makes the difference. When the best people tackle the most compelling challenges, everyone wins.

Q?

Where are your offices located?

A.

We are in five locations around the southeastern United States:

  • Birmingham, Alabama
  • Chattanooga, Tennessee
  • Huntsville, Alabama
  • Mobile, Alabama
  • Tuscaloosa, Alabama

We spend most of our time — as we should — serving our clients in their offices. However, with the evolution of technology, phones, tablets, computers our “office” is anywhere we need to be. We travel to our client sites wherever they are located in world. We go anyplace planes fly.

Q?

What does “consulting” mean?

A.

Consulting is a professional practice that gives expert advice within a particular field, especially business management. TALA has consulted start-ups to turnarounds, from U.S. based companies to global companies coming to the U.S., across a diverse set of industries including manufacturing, health care, education, government and construction.

Q?

Is the initial consultation free?

A.

It’s true: time is money. An initial call to discuss your needs is free upon completion and submission of the online TALA Assessment survey (click here to access the form). After our professionals have reviewed your information, a telephone/video conversation will be scheduled to review your initial requirements, assuming appropriate non-disclosure agreements are secured

Q?

What are your fees?

A.

Each project is priced according to its unique scope and desired outcome. TALA offers a competitive fee structure and the service, quality and expertise essential to ensure client satisfaction and project success.

Q?

Who are your key professionals?

A.

Information about our professionals is posted under the “About Us”section. A well-known tenet of success is to assemble the best people you can find, which is exactly what TALA has done.

Q?

How do you invest in the communities where you work?

A.

At TALA giving back to the communities in which we work is a significant part of our business. We encourage our professionals to volunteer time, talent and treasure, in a variety of ways that fit within their individual goals and desires. We nurture a core set of values that guide decisions, and help our community stakeholders connect with TALA. We are especially encouraged with the recent trend into social entrepreneurship, which is the process of pursuing innovative solutions to social problems. More specifically, seeking new ways to create and sustain social value while overcoming traditional practices that don’t produce improvement and results. To find out more, read our TALA “In The News”section on “Social Entrepreneurship”.

Q?

Do you focus on businesses of all sizes?

A.

TALA works with anyone with a sufficient budget and vision to bring a project to fruition. That doesn’t have to mean hundreds of thousands of dollars. But it does have to mean they have the capitalization necessary to begin the work. But the inconvenient truth is that it costs money to turn a dream into a reality. The good news is that we treat your budget as if were our own money, and stretch it as far as possible. But we’ll also tell you if we think you’re underfunded, and then help you decide whether to recapitalize or adjust your expectations. We don’t accept clients just to earn a fee; we accept clients we know we can help achieve success.

Q?

What is a Social Entrepreneur?

A.

Social entrepreneurs drive social innovation and transformation in various fields including education, health, environment and enterprise development. They pursue poverty alleviation goals with entrepreneurial zeal, business methods and the courage to innovate and overcome traditional practices. A social entrepreneur, similar to a business entrepreneur, builds strong and sustainable organizations, which are either set up as not-for-profits or companies.

A social entrepreneur is a leader or pragmatic visionary who:

  • Achieves large scale, systemic and sustainable social change through a new invention, a different approach, a more rigorous application of known technologies or strategies, or a combination of these.
  • Focuses first and foremost on the social and/or ecological value creation and tries to optimize the financial value creation.
  • Innovates by finding a new product, a new service, or a new approach to a social problem.
  • Continuously refines and adapts approach in response to feedback.
  • Combines the characteristics represented by Richard Branson and Mother Teresa.

The following criteria are essential when looking for leading social entrepreneurs: Innovation, Sustainability, Reach and Social Impact.

Social entrepreneurs share some come common traits including:

  • An unwavering belief in the innate capacity of all people to contribute meaningfully to economic and social development
  • A driving passion to make that happen.
  • A practical but innovative stance to a social problem, often using market principles and forces, coupled with dogged determination that allows them to break away from constraints imposed by ideology or field of discipline, and pushes them to take risks that others wouldn't dare.
  • A zeal to measure and monitor their impact. Entrepreneurs have high standards, particularly in relation to their own organization’s efforts and in response to the communities with which they engage. Data, both quantitative and qualitative, are their key tools, guiding continuous feedback and improvement.
  • A healthy impatience. Social Entrepreneurs cannot sit back and wait for change to happen – they are the change drivers, they seek impact.

Q?

What is Social Entrepreneurship?

A.

Social entrepreneurship is

  • About applying practical, innovative and sustainable approaches to benefit society in general, with an emphasis on those who are marginalized and poor.
  • A term that captures a unique approach to economic and social problems, an approach that cuts across sectors and disciplines grounded in certain values and processes that are common to each social entrepreneur, independent of whether his/ her area of focus has been education, health, welfare reform, human rights, workers' rights, environment, economic development, agriculture, etc., or whether the organizations they set up are non-profit or for-profit entities.
  • It is this approach that sets the social entrepreneur apart from the rest of the crowd of well-meaning people and organizations who dedicate their lives to social improvement.

Q?

Would you provide a list of references?

A.

References are available if the project warrants them. TALA receives hundreds of inquiries annually, but many of our clients tend to want their specific projects to remain confidential, however with permission we are happy to provide references with prior permissions to provide their contact information.

Q?

How does your engagement process work?

A.

Every engagement is unique. However, some common steps include the following:

  • Complete and submit the online TALA Assessment survey (click here to access the form).
  • Participate in a telephone/video discussion to review the Assessment and discuss your needs.
  • Execute non-disclosures if required and review any existing materials (company overview, major objectives expected from this conversation, etc.).
  • Execute an Engagement Letter / Proposal with consulting fees for in-depth analysis and project scope of work.
  • Conduct several in-depth discussions/interviews to completely understand the details, develop strategies, and agree on all major elements of the solution including projected cost to implement.
  • Develop and execute a project plan based on the overall goals and objectives.
  • Finalize and present all project deliverables.